Inclusive Leadership: From Awareness to Action

Inclusive Leadership: From Awareness to Action helps readers to move from knowledge about unconscious bias to practical inclusive actions in their everyday work. The book outlines the current inclusion landscape, including major trends, the business case for inclusion and diversity, the problem of “bias fatigue,” and the importance of both empathy and psychological safety. Inclusive Leadership covers five important developmental stages. It moves from the concise and memorable “CIAO” model of unconscious bias to building key inclusion skills for assessing talent, providing feedback, running meetings, and making decisions. It then demonstrates how leaders can broaden their inclusion horizons by adopting an expanded set of diversity dimensions, and how to become an inclusion ally or champion while creating a workplace environment that produces strong business results.