Global Business Etiquette: A Guide to International Communication and Customs

Global Business Etiquette: A Guide to International Communication and Customs, Second Edition provides critical information that businesspeople―both for men and women―need to understand the dynamics of cross-cultural communication, avoid embarrassing and costly gaffes, and succeed in business outside of the United States. Topics covered in this indispensible resource include conversation topics that are considered appropriate for different situations; how to make a positive good impression; dress and travel; attitudes toward religion, education, status, and social class; and cultural variations in public behavior. Information is provided about the United States at the end of each chapter about the ten countries that Americans do the most business with to benefit international readers.